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Secondly, your plan is auto-activated as soon as you buy it, thus no need to fill any forms for activation. Email Delivery of Pre-Activated plans: To save paper, we will deliver your plan details via email only.Either way, you never have to interact with a Service Center ever again.

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To ensure a hassle-free experience, we either provide free Pick & Drop for your devices or send an expert engineer to your home for repairs. That is why we service 99.4% of the services raised against our protection plans. No questions will be asked about how it broke in the first place. So, if it is broken, it is our responsibility to fix it.

“No Questions Asked” hassle-free plans: We promise to cover your device.

This program is completely cashless with no hidden fees or charges.

All Costs are Covered: Whether it is costs of repairs, labor, transportation, or taxes, we cover all the charges associated with repairing your device.

If we cannot repair the device within time, we will give you a replacement free of cost.

Repair or Replacement Guarantee: We understand that you cannot stay without your device for a long time hence we guarantee that your device will be repaired and returned to you in a specified amount of time.

Service may be availed as many times as required, however, the coverage amount is limited up to the invoice value of the device. It does not cover any physical or liquid damage, accessories, consumables, or parts not covered under standard manufacturer warranty.

Plan Coverage - Extended Warranty covers all defects and malfunctions as covered in a standard manufacturer’s warranty.

The OneAssist’s plan stands void if the Product has been modified, altered, adjusted or repaired/serviced/installed/removed by unauthorized person/s. In case of any repair results into breach of Manufacturer warranty or warranty conditions, OneAssist, at its sole discretion may choose to deny the Service. Real time claim status available for more transparency and enhanced customer experience.

Fully digital journey on OneAssist App & 24/7 contact centre support.

For detailed list of inclusions and exclusions. It does not cover Problems or defects not covered under the original Manufacturer’s Warranty / Guarantee.

This Plan does not cover Damage caused by unauthorized repair, theft, burglary and accident including earthquake, storm and or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage, impact, corrosion, battery leakage, acts of God, animal or insect infestation or intrusion.

OneAssist Extended Warranty Plan provides coverage for cost of parts and labour in respect of the covered Product for covered inherent mechanical and electrical breakdown/defects to the extent provided by the manufacturer’s warranty for devices manufactured in India or is legally imported in India & sold through official Channels supported by an invoice & Manufacturer’s Warranty/ease refer T&Cs sent via welcome e-mail.

Extended warranty plan is only applicable on New devices or appliances with minimum One (1) Year of Manufacturer’s warranty and Plan is valid only if purchased with a valid product from Amazon in the same cart.

OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer).

You can raise a claim 24 x 7 x 365 through OneAssist app, website or 24 hours helpline - 18 and share your registered mobile number or membership ID and we will take care of the rest. Any service covered would be provided upon request.

After ordering, for plan related details, check 'Buyer/Seller messages' under Message Center at 'amazon.in/msg' or check your Amazon regd email ID.

Plan will be E-mail Fulfilled, No Physical Kit will be sent.